Privacy Policy

Effective Date: March 17, 2025

Introduction

SD Depository LLC (“SDD,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy applies to our websites, https://sddepository.com/ and https://portal.sddepository.com/ (collectively, the “Website”), and explains how we collect, use, store, and protect your personal data.

By using our Website, you consent to the practices outlined in this policy.

1. Information We Collect

To provide our services, we may collect the following types of personal information:

A. Personal Information You Provide

  • Identity Information: First and Last Name
  • Contact Information: Mailing Address, Email Address, Phone Number
  • Account Information: Customer login credentials, account preferences, account type (Individual or IRA)
  • Transaction Information: Deposits, withdrawals, and account activities
  • Legal and Compliance Information: Identity verification documents (ex. IRA-specific documents)

B. Financial Information

  • We do NOT store credit card details. Payments are processed securely through Authorize.net.
  • Additionally, sensitive personal information such as Social Security Numbers (SSNs) and identification numbers (driver’s license, state ID, passport number, etc.) is either encrypted or not stored at all, ensuring compliance with privacy and security best practices.

C. Information Collected Automatically

When you visit our Website, we may automatically collect:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Page views, time spent on the site, and referring URLs
  • Cookies & Tracking Technologies: Used to enhance user experience (see Section 7)

2. How We Use Your Information

We use your information to:

  • Provide account management services, including access to portal.sddepository.com
  • Facilitate deposits, withdrawals, and IRA account processing
  • Comply with legal and regulatory requirements
  • Improve Website security and prevent fraud
  • Send account-related notifications and confirmations

3. Third-Party Service Providers

We do not sell or share your personal data for advertising purposes. However, we use trusted third-party services to process transactions and facilitate account activities:

  • Authorize.net – Payment processing
  • PandaDoc – Secure electronic document signing
  • MyEquity – Integration for IRA accounts with Equity Trust

These providers have their own privacy policies and are contractually obligated to protect your data.

4. Your Privacy Rights (GDPR & US State Laws)

Depending on your location, you have the following rights regarding your personal data:

A. Rights Under GDPR (EU Residents)

If you are in the European Union (EU), you have the right to:

  • Access Your Data – Request a copy of your personal information.
  • Correct Inaccuracies – Request corrections to inaccurate or incomplete data.
  • Request Deletion – Ask us to delete your data (“Right to be Forgotten”), subject to legal obligations.
  • Restrict Processing – Limit how we use your data.
  • Data Portability – Obtain a copy of your data in a structured format.
  • Object to Processing – Request that we stop using your data for certain purposes.

📩 To exercise these rights, contact us at store@sddepository.com.

B. Rights Under US State Privacy Laws

If you reside in California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), or other applicable states, you may:

  • Access Your Data – Request details of the personal data we have collected.
  • Request Deletion – Ask us to delete your information, subject to legal requirements.
  • Correct Inaccuracies – Request updates to your data.
  • Opt-Out of Marketing Communications – Unsubscribe from promotional emails.
  • Appeal Denied Requests – If we deny a privacy request, you may appeal by contacting store@sddepository.com.

📩 California Residents: You may also request details on how your personal data is shared for business purposes.

C. Global Privacy Rights (Other Countries)

In addition to the rights granted under the General Data Protection Regulation (GDPR) and U.S. state privacy laws, residents of certain other countries may have additional privacy rights, including but not limited to:

  • Brazil (LGPD): Rights to access, correct, delete, restrict processing, and data portability.
  • China (PIPL): Rights to access, correct, delete, and restrict data processing, as well as cross-border data transfer restrictions.
  • Canada (PIPEDA): Rights to access and request corrections to personal information.
  • Australia (Privacy Act 1988): Rights to access and correct personal information and file complaints.
  • India (DPDP Act 2023 – Draft): Rights to data access, correction, and protection.
  • Other Countries: If your country has specific privacy laws, you may have additional rights regarding your personal data.

📩 To exercise your privacy rights, please contact us at store@sddepository.com.

5. Data Retention Policy

We retain personal data for as long as necessary to:

  • Provide services and maintain customer accounts
  • Comply with legal and financial regulations
  • Prevent fraud and enforce security policies

Account-related data is retained for the duration of your account and for an extended period after closure, as necessary, to meet compliance, legal, and operational requirements. The retention period may vary based on regulatory obligations and business needs.

6. Security of Your Information

We implement strict security measures, including:

  • SSL Encryption for secure data transmission
  • Access Controls to limit unauthorized access
  • Regular Monitoring to prevent fraud and security breaches

While we take reasonable precautions, no system is 100% secure. Customers are encouraged to safeguard their login credentials.

7. International Data Transfers (GDPR Compliance)

For customers in the European Union (EU), we may transfer personal data to the United States. These transfers comply with GDPR using:

  • Standard Contractual Clauses (SCCs)
  • Other legally approved mechanisms

📌 If you have concerns about international data transfers, please contact store@sddepository.com.

8. Children’s Privacy

We do not knowingly collect information from individuals under 16 years old. If a parent or guardian believes a child has provided personal data, please contact us for removal.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in legal requirements or services. Notice of changes will be provided via:

  • Updates to this page
  • Email notifications to registered users

Your continued use of our Website constitutes acceptance of any revisions.

10. Contact Information

For questions regarding this Privacy Policy, please contact us:

📍 SD Depository LLC
 📬 PO Box 8766, Toledo, Ohio 43623
 📧 Email: store@sddepository.com
📞 Phone: 1-800-233-6805

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