Contact Us

Have questions? Need help with your account? Send us a message!

Email

store@sddepository.com

Phone

1(800)233-6805

Business hours

Monday to Thursday: 9:00AM – 6:00PM (ET)

Friday: 8:00AM – 5:00PM (ET)

Frequently Asked Questions (FAQ’s)

Q: What are the benefits of Direct Bullion Storage through SD Depository?

COMPLETE SECURITY – all physical precious metal storage options offered by SD Depository are 100% fully insured with proven secure logistics professionals directly servicing customers’ bullion storage accounts.

TAKE DELIVERY ANYTIME – you always have the option to take delivery of physical precious metals held within your bullion depository account.

ADD BULLION YOU HAVE AT HOME – once you have your bullion storage account set up, you are free to add physical precious metals either stored elsewhere (either bullion from home or other less secure, over-priced depository services).

EASY TO OPEN – starting your bullion storage account through SD Depository is simple. Call our trading desk to get the process started and allow our experienced traders to fully answer any questions you may have.

EASY SELLING – selling physical precious metals from your direct bullion account is simple. Please consider us when searching for a quality offer or bid price on the bullion you are selling.

VERY AFFORDABLE – Silver and Gold storage at SD Depository starts at only $9.99 per month!

EACH DEPOSITORY ACCOUNT IS VAT FREE – perhaps you live in the European Union and would like to avoid paying Platinum, Palladium, or Silver VAT tax rates as high as 27% on top of the bullion product premium prices associated with bullion coinsrounds, and bars in the EU.

Q: What are the storage costs?

New customers will get the first three months of storage completely free! After that, SD Depository’s current costs start at as low as $9.99 per month. The costs are determined by the monthly closing spot price of each precious metal and the total weight of each precious metal in the customer’s account. The percentages that are used to calculate the storage costs are at the top of this page. If the total comes out to less than $9.99, the customer would pay $9.99 per month. These payments will be processed at the beginning of the month (no prorated refunds for unused days). We are excited to offer the lowest cost of storage in the industry!

Q: Where is SD Depository located?

SD Depository’s primary storage location is on our premises at the border of Ohio and Michigan. SD Depository also offers a storage location in the Cayman Islands. Please note, storing metals at this location may be offered at separate pricing.

Q: How much does shipping cost if I take delivery of my metals?

Due to weight and destination differences, shipping will have to be quoted on a case-by-case basis. Please note that shipments from your storage account will incur a $25 per transaction charge. This covers the overhead of our staff members securely packaging up your shipment.

Q: How can I request a storage contract?

To request a storage contract, a customer only has to call our trade desk at 1-800- 294-8732 and request that an SD Depository storage contract be sent to them. The trader will ask the customer for basic information: Name, Address, & Email Address. The contract would be emailed to the customer, and the customer has as much time as they would like to fill out the contract.

Q: Is there a minimum amount of metals needed to store?

No, a customer can store any amount of metals at SD Depository. Whether it is 10 ounces or 10,000 ounces, we would be happy to store your precious metals in our safe, secure vault location.

Q: Why should I switch from my current storage option?

If you want to store gold, silver, or platinum with us, we intend to:

  • Supply you the safest and best value bullion storage services.
  • Offer you various, fully insured, secure bullion storage option locations throughout the United States and Offshore.
  • Afford you with the ability to easily move your physical precious metals both in and out of your bullion storage location.
  • Provide you with fully transparent, competitive bullion storage rates invoiced in fiat currency, US dollar payment terms.
  • Comply with Michigan state law by not charging sales tax on Gold, Silver, or Platinum Bullion products stored in Michigan.
Q: Does the customer pay taxes on their metals when metals are shipped to them from the Depository?

No, tax would only be applied to metals at the time of purchase; if the metals are shipped to a state that taxes precious metals. However, SD Depository may be required to collect sales tax on the shipping charges to the customer.

Q: Can a customer visit the Depository?

Yes, the customer is able to visit their metals in the Depository. The customer would need to schedule that visit in advance. Many depositories do not offer this because they only guarantee that the customer has the metals in their account, not that the customer’s metals will be segregated from other customers’ items. However, SD Depository guarantees the customer’s metals will be fully segregated and they will have their items specifically assigned to them in our depository.

Q: Is SD Depository required to report my transactions to any Government agency?

SD Depository is only required to report sales transactions that fall under the IRS Form 8300 requirements. SD Depository is required to report any buyback transactions that fall under 1099-b requirements.

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