Terms and Conditions

Effective Date: March 17, 2025

Agreement between User and SD Depository LLC

Welcome to www.sddepository.com and portal.sddepository.com, the SD Depository Customer Portal (the “Portal”). The www.sddepository.com website (the “Site”) and the Portal are comprised of various web pages operated by SD Depository LLC (“SD Depository LLC”). Use of these services is conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of the Site and Portal constitutes your agreement to all such Terms. Please read these Terms carefully and retain a copy for reference.

About the Customer Portal

The SD Depository Customer Portal is a secure online platform that allows customers to access and manage their account information, view their holdings, initiate transactions, and open accounts. The Portal functions similarly to a brokerage or bank account, providing real-time account access, transaction history, and related services.

Privacy

Your use of www.sddepository.com and portal.sddepository.com (the “Portal”) is subject to SD Depository LLC’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and Portal, informing users of our data collection and security practices.

Electronic Communications

By using the Site or Portal, or by sending emails to SD Depository LLC, you consent to receive electronic communications. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

Access to the Customer Portal

Access to the Portal is restricted to authorized users who have created an account with SD Depository LLC. Users must provide accurate and current information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for any activity conducted under your account.

Use of the Portal

By accessing the Portal, you agree to:

  • Use the Portal only for lawful purposes related to managing your account, holdings, and transactions.
  • Refrain from any unauthorized access, data mining, or use of automated scripts or software.
  • Notify SD Depository LLC immediately if you suspect unauthorized use of your account.

SD Depository LLC reserves the right to terminate or suspend Portal access at any time due to unauthorized use, security concerns, or violation of these Terms.

Security and Authentication

To enhance security, SD Depository LLC may implement multi-factor authentication or other identity verification methods when accessing the Portal. Users are responsible for ensuring the security of their own devices and networks when accessing the Portal.

No Unlawful or Prohibited Use

You are granted a non-exclusive, non-transferable, revocable license to access and use the Site and Portal strictly in accordance with these Terms. You may not use the Site or Portal in any manner that could damage, disable, overburden, or impair the services or interfere with another user’s access.

Account Transactions and Orders

The Portal allows users to initiate and manage transactions related to their holdings. All transactions are subject to review and approval by SD Depository LLC. By submitting a transaction request, you acknowledge that:

  • Transaction requests may require verification before processing.
  • SD Depository LLC reserves the right to decline or cancel any transaction at its discretion.
  • Market-based pricing and fees may apply, and users will be notified of applicable charges before confirming a transaction.
  • SD Depository LLC is not responsible for any fluctuations in market prices that may affect the value of a customer’s holdings.

International Users

The Site (www.sddepository.com) and Portal (portal.sddepository.com) are operated within the USA. If you access these services from a location outside the USA, you are responsible for compliance with all applicable local laws.

Indemnification

You agree to indemnify, defend, and hold harmless SD Depository LLC, its officers, directors, employees, and agents from any losses, liabilities, or expenses arising from your use of the Site or Portal, violation of these Terms, or unauthorized account activity.

Dispute Resolution for Portal Transactions

Any disputes related to transactions or account activity must go through arbitration before legal action. Users must provide written notice to SD Depository LLC before initiating arbitration. The arbitration will be conducted under the rules of the American Arbitration Association.

Limitation of Liability for Unauthorized Access

SD Depository LLC is not liable for unauthorized transactions if a customer fails to secure their account credentials. Customers must report any unauthorized access immediately to limit liability.

Modification & Suspension of Services

SD Depository LLC reserves the right to modify, suspend, or terminate Portal access for any reason, including system maintenance or regulatory compliance. Customers will be notified of significant changes whenever possible.

Regulatory Compliance & Anti-Money Laundering (AML) Policies

Customers must comply with all applicable financial regulations, including Anti-Money Laundering (AML) laws. SD Depository LLC may conduct account verification and freeze accounts in cases of suspicious activity.

Force Majeure Clause

SD Depository LLC shall not be held responsible for any delays or failures in performance resulting from causes beyond its reasonable control, including but not limited to cyberattacks, market disruptions, acts of government, natural disasters, or system failures.

Liability Disclaimer

SD Depository LLC makes no warranties regarding the accuracy, reliability, or availability of the Site or Portal. To the maximum extent permitted by law, SD Depository LLC disclaims all liability for any damages arising from use of the Site or Portal.

Changes to Terms

SD Depository LLC reserves the right, in its sole discretion, to change these Terms at any time. The most current version will supersede all previous versions. Continued use of the Site or Portal constitutes acceptance of any changes.

Contact Us

SD Depository LLC welcomes your questions or comments regarding these Terms:

SD Depository LLC
PO Box 8766
Toledo, Ohio 43623

Email: store@sddepository.com
Phone: 1-800-233-6805

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